Privacy
Contractual Partner named “Supplier” in the following
Burchard GmbH
Motorrad Burchard
Entwicklung, Herstellung und Vertrieb von Motorradzubehör
Drechslerstrasse 10
D - 32657 Lemgo / Germany
Tel. +49 ( 0 ) 5261 97710
Fax +49 ( 0 ) 5261 977149
Internet www.motorrad-burchard.de
Commercial register no.: AG Lemgo HR B 02013 / Germany
Managing Director: Sebastian Burchard
Tax ID No.: 329/5886/0310 Finanzamt Lemgo / Germany
VAT ID no.: DE 811 565 038
Business Hours / Opening Hours
Monday - Friday 09:00 to 12:30 and 13:30 to 18:00.
Saturday and Sundays: by appointment
The European Commission provides an online dispute resolution (OS) platform. We are ready to participate in an out-of-court arbitration platform of the EU Commission on online dispute resolution: www.ec.europa.eu/consumers/odr
Acceptance of Order
The General Terms and Conditions of Motorrad Burchard GmbH listed in the following are solely applicable to the processing of orders. The order can be made in writing or by phone, fax, or email in the case of orders through the internet. You can find the corresponding addresses under point 1 (Contractual Partners). An order is considered accepted after the Supplier has issued the customer an order confirmation with indication of the General Terms and Conditions and Cancellation Instructions. The principal is liable for incorrect deliveries on account of misunderstandings in the event of verbal orders / orders by phone. To exclude the possibility of misunderstandings, please place orders in writing (fax, post, internet) and quote the item no., item description, desired amount, and your complete address.
Order Cancellation
If the demanded amount is not received by us within 14 days of request (prepayment via bank transfer for shipped items or in cash for items picked up), your order is automatically cancelled. Written cancellation by the Principal is not necessary.
Right to Cancellation
You can cancel your declaration of contract within 2 weeks without providing a reason in text form (e.g. letter, fax, email, or by sending the item back). The time period begins at the earliest upon receipt of these instructions. Timely dispatch of the cancellation or item suffices to adhere to the cancellation period. The cancellation is to be sent to: Motorrad Burchard GmbH (see complete address under Contractual Partners).
Consequences of Cancellation
In the event of valid cancellation, the services received by both parties are to be returned, and any received benefits (e.g. interest) handed over. If you cannot turn the received service in whole or in part or only in worse condition you must compensate us for the value with respect to this. This does not apply in the case of the provision of goods if the worsening of the goods is due solely to their inspection - as would be possible for you in a retail store, for example. For the rest, you can avoid the duty to provide compensation for value if you do not use the item as though it is your property and avoid doing anything that could compromise its value. Items that can be sent as packages are to be returned to us carriage paid including the receipt for the return shipment. Reimbursement for the return shipment is done against presentation of the corresponding receipt.
Right of withdrawal
You (buyer) have the right to revoke this contract within fourteen days without giving any reasons.
The period of withdrawal shall be fourteen days from the date on which you (buyer) or a third party designated by you, who is not the carrier, has or has taken possession of the goods. In the case of a contract for several goods which the consumer (buyer) has ordered within the framework of a single order and which are delivered separately, the withdrawal period shall be fourteen days from the date on which you (buyer) or a third party designated by you, who is not The carrier who has or has taken possession of the last product.
In order to exercise your right of withdrawal, you must contact us
Burchard GmbH
Motorrad Burchard
Wholesale and retail trade for motorcycles and accessories
Drechslerstraße 10
D-32657 Lemgo
Return Adress:
Burchard GmbH
Warehouse
Lagesche Straße 72
D-32657 Lemgo
Phone. + 49 (0) 5261 97710
Fax + 49 (0) 5261 977149
Internet www.motorrad-burchard.de
E-Mail: info@motorrad-burchard.de
Commercial Register No.: AG Lemgo HR b 02013/Germany
Managing Director: Sebastian Burchard
Tax No.: 329/5886/0310
Tax Office LEMGO/Germany
Sales tax Identification No.: De 811 565 038
by means of a clear declaration about your (buyer's) decision to revoke this agreement.
The withdrawal form is available as a PDF document for download at: Withdrawal form.
If you (buyer) make use of this option, we (seller) will send you (buyer) a confirmation within 24 hours (e.g. by e-mail) about the receipt of such a withdrawal. In order to maintain the withdrawal period, it is sufficient that you (buyer) Send the notice of the exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of revocation
If you (buyer) Revoke this agreement, we (seller) have (buyer) you (purchaser) all payments that we (sellers) have received from you (buyer), including the delivery costs (except for the additional costs arising from the fact that you ( Buyer) have chosen a different type of delivery than the cheapest standard delivery offered by us (the seller)), immediately and at the latest within fourteen days from the date on which the notice of your (purchaser) withdrawal of this contract with us (seller). For this redemption, we (sellers) use the same means of payment that you (buyer) used in the original transaction, unless otherwise agreed with you (buyer); In no case will you (buyer) be charged for this redemption. We (sellers) may refuse to refund until we (sellers) have received the goods back or until you (buyer) Have provided proof that you (buyer) have returned the goods, whichever is the earlier date.
You (buyer) have the goods immediately and in any case no later than within fourteen days from the date on which you (buyer) inform us (seller) of the withdrawal of this contract to the shipping address
Burchard GmbH
Motorrad Burchard
Wholesale and retail trade for motorcycles and accessories
Drechslerstraße 10
D-32657 Lemgo
The time limit is maintained if you (buyer) Send the goods before the expiry of the period of fourteen days. You (buyer) bear the direct costs of returning the goods. You (buyer) must pay for any loss of value of the goods only if this loss of value is due to a handling of them which is not necessary for the examination of the nature, characteristics and functioning of the goods. In addition, you (buyer) can avoid the obligation to compensate for the value by not using the goods as an owner and refraining from doing anything that impairs their value.
Prices
All prices published in the internet under www.motorrad-burchard.de are end-consumer prices (retail prices) including the statutory value-added tax (currently 19% in Germany). We retain the right to decrease or increase prices without informing the customer beforehand. Conditions for dealers can only be offered upon presentation of corresponding verification (business registration). Status as a dealer can be revoked immediately in the event that the required conditions are no longer fulfilled. The offer price is principally the least expensive alternative for all items in the offer. Offers are solely valid during the respectively indicated period of time. Rebates are not applicable to offers.
Shipping
Shipping within Germany:
Delivery to end consumers is done against prepayment. Delivery to dealers is done by direct debit.
Shipping Abroad (worldwide):
Delivery to end consumers and dealers is done against prepayment.
General
Principally, goods are shipped via insured DHL package. All invoices are prepared and accounted for in EURO (€). Delivery to non-EU countries takes place without value-added tax (currently 19% in Germany).
Shipping Expenses
Shipping expenses within Germany: Delivery is no charge.
Shipping expenses abroad (worldwide):
Lump sum shipping charge EURO 29,00 There are no minimum order values. No small amount surcharge is charged even for very small orders. This applies equally both to end consumers and dealers.
Backlogs
From time to time backlogs arise on account of our broad product range. They are saved in our IT system automatically and shipped automatically as soon as possible. Upon request, it is possible not to save the backlogs.
Complaints
Complaints are only processed by us with a copy of the receipt for purchase and a written notice of defects. The invoice date for the goods being complained about may not be more than two years old. Complaints about parts missing in a shipment must be reported to us within 24 hours of receipt. We offer no warranty whatsoever for electrical parts of all kinds. For the return of ordered goods when we are not culpable for the return or when papers needed for processing are missing, we charge a restocking fee in the amount of 15% of the gross value of the goods (retail price). Just complaints for which we are responsible will be handled at our expense as quickly as possible. We refuse delivery of complaints or return shipments that are not delivered carriage-paid.
Payment Conditions
The delivered goods remain property of Motorrad Burchard GmbH until complete payment of the purchase price. Should the buyer be in payment arrears or otherwise fail to fulfil its duties from the retention of title, the seller can demand that the buyer return the subject of purchase. The taking back of the goods subject to retention of title by the seller does not result in withdrawal from the contract - insofar as the German Instalment Act (Abzahlungsgesetz) is not applicable.
Legal Venue
The legal venue and place of fulfilment for all disputes arising between the parties from the contractual relationship is, insofar as the buyer is a registered trader, legal entity under public law, or a special fund under public law, the main domicile of the Supplier.
Pictures
The pictures come from:
-Motorrad Burchard GmbH
-Highway Hawk
This website uses cookies.
Cookies are encrypted text sequences that store a website on the user's computer. Cookies make it possible to adapt this website to your needs. In addition, cookies are used to measure the use of different websites on this website. The types of cookies are called "Session cookies" and "persistent cookies". Session cookies are temporary and are automatically deleted as soon as you leave the Internet site. Persistent cookies remain on your computer's hard disk until you delete them. Cookies are not used to collect data about your visits to other sites. Cookies do not damage or impair the functioning of your computer, programs or files.
Privacy
We, the Burchard GmbH, owner and managing director Sebastian Burchard, based in the Drechslerstraße 10 in Lemgo, would like to explain to you below what data we are processing from you. If you have any questions regarding data protection, we are at your disposal at info@motorrad-burchard.de or + 49 5261 97710. The purpose of the data processing is the initiation of the contract and the execution of the contract. We also process personal data according to the following legal bases: -6 abs. 1 lit. A DSGVO for the processing of personal data with the consent of the person concerned. -6 abs. 1 lit. b DSGVO for the necessary processing of personal data in order to fulfil a contract with the person concerned and to carry out appropriate pre-contractual measures. -6 abs. 1 lit. C DSGVO for the required processing of personal data in order to comply with a legal obligation which we are subject to in accordance with any applicable law of the EU or according to any applicable law of a country in which the DSGVO is wholly or partially applicable. -6 abs. 1 lit. F DSGVO for the required processing of personal data in order to protect the legitimate interests of us or third parties, unless the fundamental freedoms and fundamental rights and interests of the person concerned outweigh. Legitimate interests are in particular our business interest to be able to provide our website, information security, enforcement of our own legal requirements and compliance with other legal provisions.
Privacy Notice for customers and suppliers
We process data that we receive in the course of the processing of our business relationship with you. The data we receive directly from you when placing an order or processing the order we specifically process for the execution of our services: master data for the implementation and performance of the service. (e.g. name and address, e-mail address, telephone number) Data in connection with the payment processing correspondence (e.g. written traffic or e-mail traffic with you) advertising and sales data (e.g. on new potentially interesting offers)
Plug-ins and scripts
We use Google Maps for embedding maps and YouTube for embedding videos (legal basis according to GDPR: Article 6 (1) lit with the operation of our website and taking into account the interests of those affected by disabling the tracking functions in the YouTube code). Google LLC in the United States is committed to ensuring adequate privacy under the American-European Privacy Shield. For more information, see Google's detailed privacy policy.
Use of Matomo/Piwik
On this website, the web analytics service Matomo (Piwik) is used on the basis of the legitimate interest in the statistical analysis of user behaviour for optimization and marketing purposes in accordance with Article 6 (1) lit. f GDPR. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the site visitor's Internet browser. The cookies allow, among other things, the recognition of the Internet browser. The data collected in this way (including your pseudonymised IP address) is processed on our servers. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym. If you do not agree with the storage and evaluation of this data from your visit, then you can object to the storage and use at any time at the click of a mouse. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may need to be reactivated by you. "
You can use the live chat tool "Smartsupp" provided to contact us. For the purpose of answering your request, data is collected, stored and processed. This applies to the data that you voluntarily provide to us through this contact, such as: Your name, your email address, message. This data is stored with our service provider Smartsupp.com, s.r.o. (Milady Horakove 13, 602 00 Brno, Czech Republic) on servers in the European Union. All data and communication via the live chat tool are protected by 256-bit SSL encryption. More information about Smartsupp's privacy: https://www.smartsupp.com/de/privacy
Privacy Notice for newsletter recipients
If you would like to receive the newsletter offered on the website, we need an e-mail address as well as information which will allow us to verify that you are the owner of the specified e-mail address and to receive the newsletter are in agreement. No further data will be collected. We use this data exclusively for the dispatch of the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and its use for the sending of the newsletter at any time, for example via the "unsubscribe" link in the newsletter.
Privacy Notice for visitors to this website and other if you send us inquiries via contact form
Your details will be stored in the request form, including the contact information you provided there for the purpose of processing the request and in case of connection questions with us. We do not pass on this data without your consent.
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
These are:
-Browser type and browser version
-used operating system
-referrer URL
-hostname of the accessing computer
-server request time
This data cannot be assigned to certain persons. Merging this data with other data sources is not done. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.
This site uses SSL encryption for reasons of security and for the protection of the transfer of confidential content, such as the inquiries you send to us as a site operator. An encrypted connection is recognized by the fact that the browser's address bar changes from "http://" to "https://" and to the lock icon in your browser line.
Categories of recipients
In the context of the provision of the service for special areas, we shall use services companies dedicated to confidentiality and data protection, where access to personal data cannot be excluded. These categories of recipients are: processors employed by US (article 28 of the EU-DSGVO), in particular in the field of IT services, taxes, logistics and printing services that process their data for US public bodies and Institutions (financial authorities) in the event of a statutory or official obligation, other bodies for which you have given us your consent for the transmission of data. A transfer to authorities shall be carried out exclusively in the case of priority legislation.
Duration of data storage and deletion
Your data will be stored for the duration of the contract execution; After the end of the contractual relationship, we are obligated to keep the tax-relevant documents for 10 years after the end of the year and for the closing calendar year. The data is then deleted.
Right to information, rectification, deletion, opposition and data transferability
You may at any time exercise your right to information, rectification and deletion of data. Just contact us on the paths described above. If you wish to have data deleted, but we are still obligated by law for safekeeping, access to your data will be restricted (blocked). The same applies to a contradiction. You can exercise your right to transfer data to the extent that the technical possibilities are available to the recipient and to us.
Right of Appeal
At any time, you have the option of filing a complaint with a Data protection supervisory authority. For example, at the National Commissioner responsible for data protection and freedom of information North Rhine-Westphalia, https://www.ldi.nrw.de/
Obligation to deploy
Without correct information from you, it is usually not possible to conclude a contract.