Delivery Policy

All products in the shop which are in stock will be delivered within 1 to 2 business days to you. If you placed an order, you will always receive a provisional confirmation of shipment within 1 business day.
Should it be that a product is sold out, we inform you within 24 hours and discuss with you about the expected delivery time and possibly make you an alternative proposal. Should it all be too long we’ll return your payment within two days to you.
Orders have the following states:
Pending approval, the order has not been processed by us.
Pending Fulfillment: the order is processed.
Pending Billing / Billed: the order is ready for shipment.
Sent: The order has been sent and we have send by e-mail the track and trace data.
Back Order: the ordered product (s) are not immediately available, we will inform you a.s.a.p.
Shipping: For the shipment of our orders, we use UPS. Orders are normally delivered to you within 24 hours on weekdays. If we have sent the order you receive always track and trace data to track the order.